Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at email@example.com
If you'd like to change your order please contact us ASAP: firstname.lastname@example.org or call 02086387003 and we will do everything we can to assist you.
If you have any problems at all with your order, your product, the website or need any help please email email@example.com or call 02086387003.
Shipping is via DPD dispatched every Thursday for Friday delivery. We do not deliver on the weekends. We ship in a high quality chill box with ice packs to ensure your product remains refrigerated. Our shipping method has been temperature tested and approved by DPD and we operate to the best of our ability to ensure your delivery arrives within 24 hours of dispatch.
We offer free shipping for all orders over £60.
Every Friday! We make our sausage fresh on a Wednesday, let them sit and dispatch the next day for Friday delivery.
Contact us as soon as possible: firstname.lastname@example.org or/and call 02086387003 and we will trace the issue and sort if out.
Argh! At the moment we can't ship to Northern Ireland. Really sorry about that but it's currently crazy expensive for a chilled product. We are looking into the frozen option though. Alas Europe is also a no go at the moment but if it's a big order please contact Dickie and we will see if we can arrange something, email@example.com.
Returns & Refunds
We want you to be 100% satisfied with your purchase and have a full refund policy.
If you are dissatisfied with your product for any reason or the product has been damaged in delivery please contact us immediately to arrange a refund: firstname.lastname@example.org . or Dickie directly on 0208 6387003.
Yes! We have some awesome new flavours coming in the next few months. Please subscribe to our newsletter to be first in line!